The first user who trusted a website to buy something online ordered a pizza. It was 1994 and he certainly chose to take a risk by trusting an online retailer. Today we still have the same problem, not only when buying, but in any activity we do on the internet. Knowing which sites to trust. And leisure is no exception. So how can we trust them when looking for reliable online casinos in Spain?
As in the rest of online commerce, we have to pay attention to some keys to know if the site is trustworthy. It must comply with Spanish legislation, have secure deposit and withdrawal methods, promotions and a customer service channel. Although this is easier said than done on a casino site. Let's see how.
First of all, look for the demo and free bonuses.
A demo version is a free trial of each of the games. This way you can familiarise yourself with them, see if you like them, and try them out without real money. See how they work for you. The demo serves as a way to evaluate the casino as well as the free bonuses. A wallet with a certain amount of money, not real money, which is given to you to use for testing the games. The bonuses are usually found in the promotions section. If they are not offered with the demos, or there are no demos, be wary.
Fundamental, the loading speed of the page or app.
We all know how fast we usually browse, whether on a computer, tablet or mobile phone. Both in browsers and apps. It usually depends on our equipment and type of connection. It is very, very suspicious if a casino does not load fast. It should do so at a similar interval, usually less, than the rest of the sites you visit. If it doesn't, choose another one.
Also, don't forget to take a look at the address bar. It should be headed by https, not http. That little s at the end, which is the one on banking and secure commerce sites, means that the personal and payment details you share on the web are encrypted. It has an SSL certificate. In other words, it is a secure connection.
Terms and conditions, what a pain in the ass.
Casinos know this. Most of us skip it, because at the end of the day we have no choice but to accept them if we want to install or use certain applications, social networks, and so on. That's precisely why you should take a look at the terms and conditions on the casino's website. If it's trustworthy, even if it's not a short text, you'll find it straightforward and easy to find the information you're most interested in. Payouts, refund policy, and bonus expiry to get the most out of your fun.
Try the customer service.
Seriously, this costs less than reading the terms and conditions. And you'll know that there really is a team of people dedicated to helping you. Make up a question, even if you know the answer, to see how long it takes them to get back to you, and by what means.